Top 5 Questions To Ask Before Having A Security Alarm Installed At Your Home

Posted on: 23 May 2016

If you're thinking about having a security alarm system installed in your home, then, of course, you want to get the absolute best value for your money. This means taking the time to shop around with various companies until you're able to find the best service and equipment for the price. As you shop around and scope out your options, there are a few questions worth asking that'll help you narrow things down. 

Is Installation Included in the Price?

For starters, always check to find out what's included with your initial pricing. If you're signing any kind of long-term service contract, you should be able to have any installation fees waived, so don't hesitate to ask. Furthermore, be sure to ask for a detailed breakdown not only of your starting costs but your monthly service costs as well.

What Type of Warranty is Provided?

Any reputable alarm company should be able to provide you with detailed information on your security alarm equipment warranty. This warranty is typically provided through the manufacturer. In addition to an equipment warranty, you may also want to look for a security company that will include a warranty on labor so that you won't have to pay extra to have any equipment replaced.

What is Your Average Response Time?

In the event of a break-in or other emergency at your home, every second counts. Any reputable company should be able to tell you what their average response time is; this is the amount of time between the alarm going off at your home and the moment they make contact with the necessary responding authorities (police department, fire, EMS, etc.).

Can You Provide Proof to the Insurance Company?

If your home insurance offers a discount for having an alarm system installed at your home, make sure the alarm company can provide proof of your installation and service. In some cases, your home insurance company will not accept a basic invoice or receipt, and you may need an official letter from your alarm company confirming that you have coverage through them. 

How Often Can Tests Be Conducted?

It's important to test your security alarm equipment on a regular basis, so make sure that the alarm company (such as Tele-Plus) will allow you to do so at least once per month without any kind of penalty. In fact, any reputable security system company should be encouraging you to test your alarm frequently.

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